TOS and data protection

Contract partner

Based on this general terms and conditions the contract is concluded between the customer and

Maschinenteil24
represented by Mr. Gerhard Hölle
Address: Maybachstraße 5 in 72348 Rosenfeld, Germany
VAT number: DE 271 763 163

Contractual object

This contract regulates the sale of new and used machine parts via our online shop. For details of the respective offer, please refer to the product description on the offer page.

Conclusion of the contract

The representation of products in the online shop, data carries, and electronic media and other advertising materials is not a legally binding offer but a non-binding online catalog.

The information like pictures, drawings, weights and dimensions or other technical data as well as E-, DIN, VDE norms and data provided does not represent any guarantee to specified qualities and may be adjusted at any time until conclusion. Technical data in the offer shall only represent a guarantee if we described them as a "guarantee" or "assurance". Otherwise they are merely descriptions.

A contract is contracted on electronic commerce by the shop system or other telecommunication like phone or mail. All products and prices shown in this shop represent a nonbinding invitation to make an order. The online ordering process comprises following steps in the shop system:

  • Selection of the offer in the desired specification
  • Place all goods in the virtual shopping basket
  • Click the "Order now" button
  • Enter you billing and delivery address
  • Choose your preferred payment method
  • Checking and editing of all inputs
  • Click the "order now" button
  • You will receive an automated confirmation e-mail

Orders can also be placed by telecommunication (phone/e-mail). The ordering process to a contract compromises following steps:

  • Call our order hotline / send your order mail
  • Confirmation e-mail, that your order has been received. The contract is concluded by sending an order confirmation by e-mail.

Reservations

We reserve the right to supply a service equivalent in quality and price. The displayed services in our shop are only exemplary and not individual, contractual services. We also reserve the right not to provide the promised service in the event that it is not available.
The goods remain our property until complete payment has been received.

Prices, shipping costs, return costs

All prices are final prices in Euro and do not include sales tax (value added tax) according to § 19 Abs. 1 UStG. In addition to the final prices, additional costs are incurred depending on the type of shipment, which are displayed before the order is placed. We will pay the costs of entitled return in case of withdrawal. All prices are quoted in Euro and are subjected to change.

Terms of payment

The customers have only following ways of payment: prepayment, invoice on delivery (can be rejected by the provider), payment service provider (PayPal), cash payment on collection or credit card. Other ways of payment are not be offered and will be rejected.
The invoice amount must be paid after receipt of the invoice. The customer is obliged to pay the amount on the invoice within 7 days after receipt of the invoice on the named bank account. Payment is immediately due with date of invoice without deduction. The customer is only in default after receiving a reminder. Any set-off of the customer towards outstanding debts is impossible unless they are undisputed or legally binding.

Terms of delivery

Items will be sent immediately after confirmed receipt of payment. Dispatch will be usually not later than 2 days (except third countries). We engage to deliver the item in Germany on the fourth day after receipt of payment, delivery times to other countries may vary. Usual delivery time will be 3 days in Germany if the item has no explicit different delivery time. We will send your order from our stock as soon as the order is complete. In case of delays we will inform our customer immediately. Are there any permanent obstacles to delivery in particular force majeure or non-delivery by our suppliers despite we made timely a covering transaction and are not attributable to us, we have the right to withdraw from the contract. In this case we will inform our customer immediately and received benefits, especially payments, will be refunded.

Warranty

For the offered services we expect consumers the statutory warranty rights with the relevant regulations of the German Civil Code. Exceptions regarding warranty are following the general terms and conditions.

Guarantee

We offer for our services to the customer a durability warranty of one year.

Instruction according to the german battery law

Batteries can also be returned free of charge to us as the point of sale after use.
The end user is legally obliged to return spent batteries.
Old batteries may contain harmful substances and heavy metals that can be harmful to the environment and health.

The symbol of the crossed-out rubbish bin indicates that batteries must not be disposed of in the household waste.

Additional markings beneath the symbol of the crossed-out rubbish bin refer to the following:

Pb: Battery contains lead.
Cd: Battery contain cadmium.
Hg: Battery contains mercury.

Right of withdrawal and customer service

Cancellation instruction

You have the right to withdraw this contract within 14 days without giving any reason.

The period for revocation is 14 days from

in case of a sales contract: the day you or a nominated third party, other than the carrier have/has received the last item.

In case of a sales contract with several items ordered by a customer in one order but delivered separately, the day you or a nominated third party, other than the carrier have/has received the last part.

In case of a sales contract with one item carried out in stages: the day you or a nominated third party, other than the carrier have/has received the last item.

In case of a sales contract with periodical supply of items over a defined period, the day you or a nominated third party, other than the carrier have/has received the first item.

In case of several alternatives, the final date is essential.

To exercise your right of cancellation you have to inform us (Maschinenteil24, Gerhard Hölle, Maybachstraße 5, 72348 Rosenfeld, Germany) by a clear statement (e.g. by letter or e-mail) about your decision to cancel this contract. You can use this standard withdrawal form, but this isn't mandatory.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of cancellation

In case of cancellation we have to pay all received payments including delivery costs however excluding extra costs if you have chosen another way of delivery than our standard delivery, within 14 days after receiving your cancellation of this contract back. For the repayment we will use the same means of payment like the original transaction except there is no different agreement with you. In no event we will charge you extra costs for repayment. We may withhold the reimbursement until we have received the item, or you have proven that you have sent back the item, whichever is earlier.

In case of cancellation you have to sent back the items within 14 days from the day you have informed us about the cancellation of this contract to Maschinenteil24, Gerhard Hölle, Maybachstraße 5, 72348 Rosenfeld, Germany). The time limit is complied if you send back the items within 14 days.

You bear the direct costs of returning the goods.

The customer shall only be liable for any diminished value of the items if the handling was deviant other than necessary to ascertain the nature and functioning of the items.

Template of withdrawal form

(If you want to withdrawal the contract, please fill out this form and send it back to us)
- To Maschinenteil24, Maybachstraße 5, D-72348 Rosenfeld, Fon: +49 7428 9179033, E-Mail: info@mt24.com:
- I/We (*) hereby give notice that i/We (*) withdraw from my/our(*) contract of sale of follwing items(*)/ of the follwing service(*)
- ordered on (*) / received on (*)
- name of consumer
- address of consumer
- date

(*) delete as appropriate

End of cancellation

Exclusion of liability

Customer's claims for compensation are excluded as far as nothing different rises from the following reasons. This also applies for our representatives or agents in the case that the customer is entitled to claim compensation. Excluded from this rule are claims for damages due to injury to life, body and health or in case of substantial contractual obligations which are indispensable for the attainment of the contractual purpose. Also, this does not apply to claims caused intentionally or grossly negligent violation of obligations by the provider, one of our legal representatives or vicarious agents.

Language, Place of jurisdiction, choice of law and salvatorian clause

The contract will be concluded in the English language. The continuing implementation of the contractual relationship will be also in English. The substantive law of the Federal Republic of Germany applies with the exception of the UN Law on International Sales (CISG). Place of jurisdiction is Balingen in Germany, if the purchaser is a merchant, legal entity under public law or a special public fund. We are also entitled to sue in the court that has jurisdiction for the purchaser. Should any provision of these general terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision will be replaced with a provision corresponding as closely as possible to the purpose of the invalid provision. The same provision shall apply for any gap of these General Terms and Conditions.

Privacy

In connection with preparation, end, winding up and back winding of a sales contract based on these general terms and conditions data will be collected, stored and processed within the scope of legal provisions. We do not pass personal data to any third parties unless without your consent unless we are legally obligated, or the customer has expressly agreed to in advance. If a third-party company is involved regulations according to the Federal Data Protection Act will be complied. All data provided by the customer during the ordering process will be used only for the purpose of execution of the contract and solely for the purpose provided by the customer. The shipping company which will deliver the items only gets essential data as far as necessary for the order. For the processing of payments, we pass the relevant data to the authorized banking institution. In case of storage periods required by commercial or tax law certain data could be stored up to 10 years. While you visit our online shop data like ip address, date, time, type of browser, operating system or visited pages will be stored but anonymised without allowing and intending to any conclusion about personal data. At the request of the customer personal data will within the scope of the legal regulations deleted, corrected or locked.

All items
really in stock
12 months
guarantee
Worldwide standard
and express shipping